Plans and the trial: what each plan includes

Your plan is under Account › Money › Plan. The screen says what you have now, then has a card for each plan with what it includes.

See your plan

1. Go to Account, and under Settings tap Money.
2. Tap Plan.
3. Under Your plan, see Plan now, the day a trial ends if you’re in one, and Your plan covers.
4. Under Plans, read each plan’s card. Yours lists what it includes; on another plan’s card, its list opens with a tap.

What each plan includes

On Free, the app keeps your whole record: properties, tenancies and rent dates, section 13 notices, deposits, certificates, pet requests, repairs and trades, the books and each tenancy’s evidence file. Each repair comes to you, and you send it to your trade with one tap. Each rent reminder waits for you to check it and send it.

On Standard and Extra, you also get these.

• Repairs sent to your trades as soon as they’re reported, if you choose (at night, only emergencies).
• Rent reminders sent for you on your schedule, if you choose.
• Document reading, off until you turn it on. Forward or upload a certificate, tenancy agreement, deposit certificate or receipt, and check the details it proposes.
• Ask, which answers questions from your records and checked law, with sources.

Free covers up to 2 properties. Standard and Extra cover up to 3 and 10, and read up to 10 and 25 documents a day. No account can have more than 50 properties.

The Plan screen says paid plans aren’t on sale yet, and offers nothing to buy. Until they are, you can add up to 50 properties on any plan, and none of them is read-only.

When a trial ends, or your plan changes

During a trial, you have every feature of every plan, and the top of the Plan screen says the day it ends. Nothing you’ve recorded is deleted when a trial ends or your plan changes.

When your trial ends, your account moves to Free.

Accounts that aren’t used

The app closes a Free account that nobody has opened for 6 months. It does so only if no rent reminder was sent for you in that time, and no gas safety record in it is still in date. Before it does, everyone on the account is emailed 3 months ahead, then a month before and a week before, with the date. Opening the app at any time before then keeps it open. Paid accounts, and accounts in their trial, are never closed for this.

The rule is under Account › Downloads and records, at Free accounts that aren’t used. To keep a copy of everything first, see Download everything, or delete your account.

Try it in the sample account